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SendPulse Features and Benefits
SendPulse chatbots are AI-powered tools designed to enhance business communication on platforms like Instagram, WhatsApp, Viber, Facebook, and Telegram. Key features include:
- Visual Chatbot Builder: Allows for the creation of chatbots with auto-replies and sales pipelines.
- 24/7 Support: Chatbots can handle user requests around the clock, providing constant support.
- Sales Integration: Ability to create a shop within messengers, offering personalized deals and showcasing product catalogs.
- Multi-platform Support: Manage chatbot marketing across various social networks from a single platform.
- Mobile Management: An app to manage chatbots and send quick replies to subscribers.
- Prebuilt Flow Templates: Ready-made templates for various messaging apps and niches for a quick start.
- Bio Link Pages: Automatically generated pages that help attract new subscribers through social media and emails.
- AI Integration: Incorporation of OpenAI to expedite chatbot building with features like AI response generation, AI chatbot flow generation, and AI speech recognition.
Benefits of using SendPulse chatbots include:
- Reduced Workload: Automates everyday tasks, allowing customer support to focus on higher priority issues.
- Instant Responses: Provides immediate answers to common queries, enhancing customer satisfaction.
- Lead Generation: Captures new leads through interactive engagements.
- Sales Boost: Helps in closing sales directly through messenger interactions.
- Error Reduction: Minimizes human error in customer communication.
- Upselling and Cross-Selling: Leverages chatbot interactions to promote additional products.
- Trust Building: Establishes credibility by providing reliable and instant support.
These features and benefits aim to streamline communication, improve customer experience, and increase sales efficiency for businesses.
SendPulse Pricing
SendPulse offers a free plan and a Pro plan for its chatbot services. The free plan includes up to 3 chatbots, 10,000 messages per month across all chatbots, 10 variables, and 10 chatbot triggers. It also provides premade chatbot flow templates and the ability to create and edit deals in chatbot flows.
The Pro plan starts at $8 per month when billed annually and includes unlimited chatbots and live chats, unlimited messages per month, unlimited variables for personalization, segmentation, and user data collection, as well as unlimited triggers. Additional features include premade chatbot flow templates, creating and editing deals in chatbot flows, creating user roles with different access levels, accepting payments in chatbots, using webhooks and API, automated tag assignment, response automation, and chatbot flow generation with ChatGPT, automated speech recognition, adding carousels, audio, and video files to flows and campaigns, dynamic variable values, RSS autoposting, sending and receiving data from external sources, copying chatbot flows within one messaging platform or moving them to another one, and flow edit history.
For WhatsApp Business Solution, the pricing includes free user-initiated conversations per month, with additional costs for service, authentication, utility, and marketing conversations varying by country.
Payment Method
SendPulse chatbots support various payment systems for accepting payments within chatbot flows. Users can set up systems like PayPal, Stripe, Wayforpay, and Flutterwave. To collect payments, an account in the chosen payment system is required, which must be authorized with SendPulse. This feature is available with a paid pricing plan and also during the 7-day free trial.
The process involves adding a payment button to a message within the chatbot flow. When users click this button, they are redirected to the payment page of the selected payment system, where they can complete the transaction. The money is then transferred to the user's payment system account. The chatbot flow can be designed to continue after a successful payment, enhancing the user experience and automating the purchase process.
Furthermore, SendPulse allows for the integration of these payment processes with CRM systems, enabling businesses to streamline their sales and customer management processes. This integration can automatically create deals in the CRM pipeline based on payment status, further automating business workflows.
SendPulse FAQs
SendPulse Alternatives
Here are the top 10 alternatives to SendPulse chatbots:
- MailerLite: Known for its ease of use and value for small businesses.
- GetResponse: Offers web-based email marketing software to maximize conversion ratios.
- Intuit Mailchimp: A popular platform trusted by millions for email marketing and automations.
- Brevo Marketing Platform: Manages marketing campaigns, transactional emails, and SMS messages.
- OneSignal: Provides customer engagement through push notifications and in-app messaging.
- Twilio SendGrid Email API: Specializes in email delivery and marketing solutions.
- Constant Contact: Offers email marketing solutions with a focus on small businesses.
- ActiveCampaign: Combines email marketing, automation, and CRM for a comprehensive solution.
- HubSpot Marketing Hub: A full-stack marketing software for inbound marketing strategies.
- Omnisend: Integrates multiple communication channels into a single platform for e-commerce businesses.
These alternatives offer a range of features that may include email marketing, automation, CRM, and more, catering to various business needs and sizes.
How To Open A SendPulse Account?
To open an account for a chatbot on SendPulse, follow these steps:
- Navigate to the SendPulse website and locate the Chatbots section.
- If no channels are connected, click Connect. For existing users with connected bots, go to Manage bots and select Add bot.
- Choose the desired messaging platform (e.g., Instagram, WhatsApp, Facebook) for the chatbot.
- Follow the prompts to connect the chosen platform to SendPulse. This may involve authorizing SendPulse to access the platform's account information.
- Once connected, use the Visual Chatbot Builder to create chatbot flows, set up triggers, and customize the chatbot's behavior.
- After setting up the chatbot, it can be launched and managed directly from the SendPulse account, either through the browser or via the SendPulse mobile app.
Remember to check the specific requirements for each messaging platform, as they may have unique steps for integration. Additionally, ensure that all necessary permissions are granted for a seamless connection and operation of the chatbot.
SendPulse Return Policy?
The return policy for SendPulse chatbots is not explicitly detailed in the available information. For specific details regarding refunds or cancellations, it is recommended to review the terms of service or contact customer support directly on the SendPulse website. Typically, such policies would cover conditions under which a refund might be possible, time frames for eligibility, and the process for requesting a return. It is important for users to familiarize themselves with these policies to understand their rights and obligations when subscribing to or purchasing services.
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